Automated Customer Support

The Future of Customer
Engagement

Trained on the entire Crown Paints knowledge base. Meet Sally, an autonomous AI expert capable of handling any inquiry. From product specifications to color advice, she delivers instant, verified answers 24/7.

24/7
Instant Responses
90+
Languages (English, Kiswahili, Hindi etc)
Unlimited
Concurrent Chats
< 5 Sec
Wait Time
GLOBAL INFRASTRUCTURE

Powered by GoHighLevel

Built on the world's leading all-in-one CRM & AI engine, trusted by over 500,000 businesses globally. This is enterprise-grade reliability, not experimental code.

Enterprise Cloud

Hosted on Google Cloud Platform tiers for maximum speed, security, and redundancy across all regions.

SOC 2 Type II

Unmatched Uptime

Engineered for mission-critical operations with redundant failovers to ensure your AI never sleeps.

99.99%

Global Scale

Serving over 1.2 billion actions per month. Scalable architecture that grows with Crown Paints.

500k+ Businesses

AI Capabilities Demo

See how this AI tool solves real business challenges for Crown Paints.

Speak Your Language

Our AI speaks naturally and converses fluently in 90+ languages, making expert advice accessible to everyone regardless of their native tongue.

Showroom Locator

Instantly guides customers to the nearest Crown Showroom or Xperience Center (Nairobi, Mombasa, Kisumu) based on their live location and provides relevant contact details.

Multi-Channel

Configure the AI to respond autonomously on Webchat, Facebook, and Instagram. It delivers consistent expert advice across every platform simultaneously.

Connected to Powerful CRM

Every lead is synced with a world-class CRM. Automate follow-ups, track leads & conversations, and launch personalized Email Marketing campaigns from one dashboard.

Real-Time Pricing & Support

Provides instant, up-to-date pricing from the official Crown Paints Price List, checks stock availability, and answers technical product queries (e.g., thinning ratios, drying times).

Precision Calculator

Stop guessing. Input your room dimensions, and we'll calculate exactly how many liters of Ruff N Tuff or Vinyl Silk you need, minimizing waste.

Workflow Automation

Intelligent Lead Routing

Sally answers product questions instantly, identifies user intent, and ensures every lead reaches the correct human expert or digital system.

01

Shoppers

Consumer → Dial-a-Paint / Agent

Sally captures the customer’s Name, Location, Phone Number, and Needs, then instantly routes the lead to Dial-a-Paint or a local Crown Agent for further assistance.

02

Product & Technical Support

Contractor → Knowledge Base

Professionals asking about coverage rates, drying times, or surface preparation get instant answers from Sally, resolving 90% of technical queries without human intervention.

03

Management Oversight

Data → Live Dashboard

Every interaction is logged in a Visual Pipeline on the Backend Dashboard. Management can track leads, chats, and AI performance, with built-in Task Allocation, Notes, and Reminders.

The Result: Zero Missed Opportunities

Customers get their paint faster, and sales teams focus only on qualified high-value leads.

Experience it Live

Sally is fully trained on the Crown Paints knowledge base. Ask about prices, technical specs, or colors.

Click the chat icon in the bottom-right corner ↘